Direct Support & Part Sourcing

Get in touch with our automation specialists

Need an urgent replacement component, diagnostic repair quote, or lifecycle asset evaluation? Contact our engineering and parts desk for immediate assistance.

View Repair ServicesSell Surplus Parts
Step 01

Submit Inquiry

Provide part numbers, unit condition, or describe repair requirements.

Step 02

Rapid Quote

Our technical team checks global stock and sends a verified quote quickly.

Step 03

Dispatch & Support

Parts ship tested with warranty backing to minimize facility downtime.

Customer Support

+44 (0) 1782 576800

Email Inquiries

uksales@radwell.co.uk

Global Operations

Staffordshire, United Kingdom

Support & Operations

Reach Our Technical Team

Connect with our automation specialists for urgent spare parts, repair quotes, and lifecycle management solutions.

Telephone Support
Direct technical & sales line

+44 (0) 1782 576800

Monday to Friday, standard rates apply

Call Support
Email Enquiries
Quotes, orders & general assistance

uksales@radwell.co.uk

Typical response within 2 business hours

Send Email
Headquarters & Facility
Operations & repair centre

Unit 2 Dalewood Road, Newcastle-under-Lyme, Staffordshire, ST5 9QZ, UK

Goods intake & customer counter access

Open in Maps
Standard Business Hours
United Kingdom operations schedule (GMT/BST)
Monday – Thursday
08:00 – 17:30Open
Friday
08:00 – 17:00Open
Saturday – Sunday
ClosedEmergency on-call
Breakdown Assistance
Critical production downtime support

Facing severe line stoppage? Our emergency dispatch network provides priority courier shipping and rapid turnaround repairs.

View Repair Services
Industrial Support & Procurement

Customer Inquiries & Parts Requests

Connect with our automation engineers and support team for replacement parts, emergency repairs, and plant lifecycle solutions.

Send Us a Message
Fill out the form below and our customer response team will address your request promptly.

Direct Contact Channels

Direct Phone Inquiries

Speak directly with our technical support specialists.

+44 (0) 1782 576800

Call Sales Desk

Email Support

Send spec sheets, RFQ bills of materials, or repair notes.

uksales@radwell.co.uk

Send an Email

Distribution Center

Operations, engineering workshops, and inventory warehouse.

Radwell International UK, Newcastle-under-Lyme, Staffordshire

Our Service Commitment

Rapid Dispatch: Same-day shipping on hundreds of thousands of stocked automation items.
Certified Repairs: ISO-certified testing and multi-point diagnostics on all industrial repairs.
Comprehensive Warranty: Full warranty coverage on new, surplus, and repaired components.

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Disclaimer: Layout, design, and compilations on this site, are Copyright © 2026 Kingsgate Industrial, LLC. All rights are reserved. PLCCenter is a Division of Kingsgate Industrial, LLC. Kingsgate Industrial, LLC. sells new and surplus products and develops channels to purchase such product. This website is not sanctioned or approved by any manufacturer or tradename listed. Kingsgate Industrial / kingsgateindustrial.com is not an authorized distributor, affiliate, or representative for the listed manufacturers unless explicitly stated otherwise. Designated trademarks, brand names and brands appearing herein are the property of their respective owners. The depiction, description or sale of products featuring these names, trademarks, brands and logos is for identification purposes only and is not intended to indicate any affiliation with or authorization by any rights holder.

Rockwell Disclaimer: The product is used surplus. Kingsgate Industrial is not an authorized surplus dealer or affiliate for the Manufacturer of this product. The product may have older date codes or be an older series than that available direct from the factory or authorized dealers. Because Kingsgate Industrial is not an authorized distributor of this product, the Original Manufacturer's warranty does not apply. While many Allen-Bradley PLC products will have firmware already installed, Kingsgate Industrial makes no representation as to whether a PLC product will or will not have firmware and, if it does have firmware, whether the firmware is the revision level that you need for your application. Kingsgate Industrial also makes no representations as to your right to download or otherwise obtain firmware for the product from Rockwell, its distributors, or any other source. Kingsgate Industrial also makes no representations as to your right to install any such firmware on the product. Kingsgate Industrial will not obtain or supply firmware on your behalf. It is your obligation to comply with the terms of any End-User License Agreement or similar document related to obtaining or installing firmware.