Legal & Governance Last updated: October 2024

Terms & Conditions

Please review these terms carefully before purchasing automation parts, requesting repair services, or utilizing the Radwell International platform.

Our Services

Clear Warranty Coverage

Protection on refurbished parts and certified industrial repairs.

Independent Distributor

OEM references are used strictly for technical identification.

Fair Dispute Resolution

Structured arbitration procedures for prompt commercial clarity.

These Terms and Conditions constitute a legally binding agreement between you ("Customer", "User", or "You") and Radwell International ("Company", "We", "Our", or "Us"). By placing an order for industrial equipment, requesting component repairs, or utilizing our surplus recovery services, you acknowledge that you have read, understood, and agreed to be bound by the terms detailed below.

01

Acceptance of Terms & Scope

By accessing this website, submitting purchase orders, or commissioning repair and surplus services from Radwell International, you agree to comply with and be bound by these Terms.

These Terms and Conditions govern all sales of industrial automation components, surplus inventory, replacement parts, and repair services provided by Radwell International. Any contrary or additional terms contained in customer purchase orders or correspondence are explicitly rejected unless executed in writing by an authorized officer of Radwell International.

02

Service Usage & Platform Access

Users agree to utilize our portal, search tools, and quoting systems strictly for lawful industrial procurement and maintenance operations.

You represent and warrant that all information supplied during account registration, inventory querying, or order placement is accurate and current. Unauthorized data extraction, automated scraping, account sharing, or attempts to compromise site infrastructure are strictly prohibited and may result in immediate suspension of services.

03

Orders, Quotations & Pricing

Quotations are valid for 30 calendar days unless specified otherwise. Prices exclude freight, insurance, taxes, and duties unless stated.

All orders are subject to inventory verification and formal acceptance by Radwell International. While we endeavor to maintain precise stock and pricing data, typographical errors or abrupt supplier fluctuations may necessitate order cancellation or revision with prompt customer notification prior to shipment.

04

Warranty & Repair Guarantee

We offer comprehensive warranty coverage on certified refurbished components and industrial repair services under standard operating conditions.

Repaired units and refurbished surplus automation parts carry our standard limited warranty from the date of dispatch. Coverage is restricted to defects in workmanship and component failure under normal operating environments. Warranty is voided by improper installation, power surges, environmental contamination, unauthorized alteration, or physical damage.

05

Limitation of Liability

To the maximum extent permitted by law, Radwell International is not liable for indirect, incidental, punitive, or consequential damages resulting from operational downtime.

In no event shall Radwell International's aggregate monetary liability exceed the total price paid by the customer for the specific product or repair service giving rise to the claim. Customers are solely responsible for verifying compatibility, safety fail-safes, and emergency backup configurations within their facilities.

06

Intellectual Property Rights

All trademarks, manufacturer logos, schematics, catalog data, and website content remain the property of their respective owners.

Radwell International operates as an independent distributor and repair specialist. Original equipment manufacturer (OEM) names, part numbers, and trademarks displayed on this site are used solely for item identification and compatibility verification. No OEM affiliation, sponsorship, or endorsement is implied.

07

Dispute Resolution & Governing Law

All disputes arising from transactions or platform usage shall be resolved through good-faith negotiation followed by binding arbitration under applicable commercial laws.

These terms and all commercial agreements shall be construed and governed in accordance with governing commercial jurisdiction without regard to conflict-of-law principles. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in competent courts of jurisdiction.

08

Modifications to Terms

We reserve the right to revise these Terms and Conditions periodically to reflect regulatory updates, service expansions, and operational changes.

Updated versions will be posted directly to this page with an updated revision date. Continued procurement or use of the website following the posting of revisions constitutes conclusive acceptance of the modified Terms.

Frequently Asked Legal Questions

Common questions regarding orders, warranty periods, and return authorizations.

Ready to proceed with your order?

Explore our comprehensive inventory of automation components and repair solutions.

© 2026 Kingsgate Industrial. All rights reserved.

Follow us

Disclaimer: Layout, design, and compilations on this site, are Copyright © 2026 Kingsgate Industrial, LLC. All rights are reserved. PLCCenter is a Division of Kingsgate Industrial, LLC. Kingsgate Industrial, LLC. sells new and surplus products and develops channels to purchase such product. This website is not sanctioned or approved by any manufacturer or tradename listed. Kingsgate Industrial / kingsgateindustrial.com is not an authorized distributor, affiliate, or representative for the listed manufacturers unless explicitly stated otherwise. Designated trademarks, brand names and brands appearing herein are the property of their respective owners. The depiction, description or sale of products featuring these names, trademarks, brands and logos is for identification purposes only and is not intended to indicate any affiliation with or authorization by any rights holder.

Rockwell Disclaimer: The product is used surplus. Kingsgate Industrial is not an authorized surplus dealer or affiliate for the Manufacturer of this product. The product may have older date codes or be an older series than that available direct from the factory or authorized dealers. Because Kingsgate Industrial is not an authorized distributor of this product, the Original Manufacturer's warranty does not apply. While many Allen-Bradley PLC products will have firmware already installed, Kingsgate Industrial makes no representation as to whether a PLC product will or will not have firmware and, if it does have firmware, whether the firmware is the revision level that you need for your application. Kingsgate Industrial also makes no representations as to your right to download or otherwise obtain firmware for the product from Rockwell, its distributors, or any other source. Kingsgate Industrial also makes no representations as to your right to install any such firmware on the product. Kingsgate Industrial will not obtain or supply firmware on your behalf. It is your obligation to comply with the terms of any End-User License Agreement or similar document related to obtaining or installing firmware.